About Delta Sigma - Zeta Pi
Frequently Asked Questions
Every card payment has two fees taken out of it:
- Stripe's processing fee: 3.6% of the payment plus $0.30 per transaction. This is what Stripe charges to process cards and run recurring billing.
- The Five Dollar Club platform fee: 5% of your donation, which keeps this site running.
So the chapter never gets the whole card payment. To make up for that, those fees are added on top of the amount you choose, so the chapter still receives your full donation (sometimes a cent more, from rounding). For a $5.00/month gift, your card is charged $5.76:
| To the chapter | $5.00 |
| Stripe processing fee | $0.51 |
| Five Dollar Club platform fee | $0.25 |
| Your card is charged | $5.76 |
Because part of Stripe's fee is a flat $0.30 per payment, it takes a bigger share of small payments. A yearly package or a larger monthly package loses less to fees.
To cancel or update your card:
- Log in and open My account.
- Next to Delta Sigma - Zeta Pi, click Update card or cancel. This opens Stripe's secure billing page.
- Choose Cancel subscription, or update your payment method.
To upgrade (or switch packages):
- Go to Donate, pick your new package, and complete checkout.
- Then cancel your old subscription from My account using the steps above, so you aren't charged for both.